Productivity:

• Organizational workflow chart

• Technician efficiency tracking and charting

• Consistent usage of internal forms

• Scheduling

• List of vehicles serviced (analyzed for profitability)

• Listing of preferred Tech for specific types of jobs or vehicles

• Specific technical repair and service procedures for Techs

• Vehicle check sheet(s) – upsell sheet

• Unbillable time measurement sheet

• Flag sheet or other time measurement device